Our customer service team is happy to help!You can reach us via the contact form or send us a message directly on WhatsApp.

Domestic deliveries (Germany):
We do not charge any shipping costs.

Deliveries to foreign countries:
Shipping within Europe costs €13.99.
Shipping outside of Europe costs €19.99.

Delivery Times
Germany: 2–4 business days
Within Europe: 3–7 business days
Outside Europe: 7–14 business days

If delivery is made to countries outside of the European Union, we may incur unreasonable additional costs, such as duties, taxes or money transfer fees (transfer or foreign exchange fees charged by the banks), which you must bear.

We ship worldwide. Our international shipping ensures that you can receive our products anywhere in the world!

Return shipping costs are the responsibility of the buyer. We recommend returning the package with a tracking number to ensure it can be traced.

Especially when it comes to processing your return, we always try to be as quick as possible.

The refund is usually approximately 5-14 business days after the arrival of your return.

The refund will be made using the payment method you originally selected when placing your order.

Once we receive your return, we will inspect what you have sent back. Please allow us up to 14 days to confirm your return.

Your return will always be credited according to the payment method you chose when ordering.

You’ll see all available payment methods during checkout.

Since we process and ship your order as quickly as possible, changes or cancellations after the fact are unfortunately not possible. We kindly ask for your understanding.

We are unable to automatically offset items against each other. Simply return your first order, and we will refund the purchase amount within 14 days of receiving your return.

Please note our return policy.

Please check again that you have entered everything correctly and check whether the code has a validity period. Otherwise, contact our customer service, we will be happy to help you!